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Terms of Service

Please read these terms carefully before using Magniva. By accessing or using our platform, you agree to be bound by these terms.

Last updated: June 1, 2026

1. Agreement to Terms

By accessing or using Magniva's platform and services ("Services"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.

2. Description of Services

Magniva provides an AI-powered business infrastructure platform including: AI voice agents, lead qualification and management tools, appointment booking, SMS/email automation, white label capabilities for agencies, custom AI development for enterprise clients, and analytics dashboards.

3. Pricing and Payment

Setup Fee

A one-time setup fee of CAD $299–$499 applies upon account activation. This covers platform onboarding, AI agent configuration, and initial integrations.

Monthly Subscription

The monthly base subscription is CAD $99 per account per month. For partner accounts, this applies per client account managed.

Usage-Based Billing

AI call usage is billed at CAD $0.30 per minute, billed monthly in arrears based on actual AI call time.

Payment Terms

  • Monthly subscriptions billed in advance
  • Usage charges billed in arrears
  • All prices in Canadian Dollars (CAD) unless stated otherwise
  • Payment due within 14 days of invoice

4. Cancellation and Refunds

You may cancel at any time. Cancellation takes effect at end of current billing period. Setup fees are non-refundable. Monthly fees are non-refundable except where required by applicable law.

5. Acceptable Use

You agree not to use the Services for illegal activities, to violate telemarketing laws, to transmit spam, to reverse engineer the platform, or to resell without an active partner agreement.

6. Intellectual Property

The Services and all content are owned by Magniva. You are granted a limited, non-exclusive, non-transferable license to use the Services for your business purposes. You retain ownership of data you create through the Services.

7. Limitation of Liability

Magniva's total liability for any claim shall not exceed the amount paid to Magniva in the three months preceding the claim. Magniva is not liable for indirect, incidental, or consequential damages.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.

9. Contact

Email: legal@magniva.ai  |  Contact form